Your satisfaction is essential to us, which is why our dedicated and experienced Customer Care team are on-hand and available 5 days a week, Monday through Friday to assist you.

Customer Care

Query about an order? We can help.

Opening hours: Monday – Friday: 10.00am – 5.00pm (GMT) 

T: +44 (0)191 211 2331 

Write to us

Jules B Ltd
Yellow Brick House
Back New Bridge Street
Newcastle upon Tyne
United Kingdom

COVID-19 update

In order to protect the health of our staff and customers, we are taking extra safety precautions that may result in delays to your order. We hope you will understand, and we thank you for your continued custom and your patience.

Need more information?

Please take the time to fill in the small contact form below outlining your query and a member of our Customer Care team will respond as soon as possible.