Economy SHIPPING

Our economy delivery is Royal Mail, who pass your package onto your local postal service to be delivered in your country. eg. USPS

CountryDelivery CostEstimated Delivery TimeExtra charges
Europe£12Up to 5 daysYes
Rest of the world£15Up to 7 daysYes

Extra charges are subject to VAT and Duties (where applicable) which are not shown on your Jules B invoice.  Find more information in our Restrictions & Taxes section below.

PRIORITY SHIPPING

Our international priority deliveries are shipped between the world's biggest and reliable couriers - DPD, DHL and UPS. 

CountryDelivery CostEstimated Delivery TimeExtra Charges
Albania£17.992 daysYes
Australia£20.992 daysYes
Austria£14.992 daysYes
Bahrain£23.992 daysYes
Belgium£11.992 daysNo
Brazil£26.994 daysYes
Bulgaria£14.992 daysYes
Canada£17.993 daysYes
China£20.992 daysYes
Croatia£13.992 daysYes
Cyprus£14.993 daysYes
Czech Republic£14.992 daysYes
Denmark£14.992 daysYes
Egypt£26.993 daysYes
Estonia£14.992 daysYes
Finland£14.992 daysYes
France£12.992 daysNo
Germany£12.992 daysNo
Gibraltar£17.992 daysYes
Greece£14.992 daysYes
Guernsey£11.992 daysYes
Hong Kong£20.992 daysYes
Hungary£14.992 daysYes
Iceland£17.992 daysYes
India£20.992 daysYes
Israel£26.992 daysYes
Italy£14.992 daysNo
Japan£20.992 daysYes
Jersey£11.992 daysYes
Kuwait£23.992 daysYes
Latvia£14.992 daysYes
Lithuania£14.992 daysYes
Luxembourg£11.992 daysYes
Malta£14.992 daysYes
Mexico£17.993 daysYes
Monaco£12.992 daysYes
Netherlands£11.992 daysYes
New Zealand£23.993 daysYes
Norway£17.992 daysNo
Poland£14.992 daysYes
Portugal£14.992 daysYes
Qatar£23.993 daysYes
Republic of Ireland£11.992 daysNo
Romania£14.992 daysYes
Saudi Arabia£23.992 daysYes
Slovakia£14.992 daysYes
Slovenia£14.992 daysYes
South Korea£20.993 daysYes
Spain£14.992 daysNo
Sweden£14.992 daysNo
Switzerland£17.992 daysYes
United Arab Emirates£20.992 daysYes
United States£13.993 daysYes

Restrictions & Taxes

EUROPE

All products are shipped from the United Kingdom. The United Kingdom has now left the European Union and thus seen an end to the free trade agreement as we know it. This now means some of our customers within the EU will have duties and taxes to pay on top of their purchase, which are not part of your Jules B invoice and are to be paid by you upon entry of your destination country. To see this if you have extra charges you can use the table above 'Extra Charges'. If you your country says 'No' these countries are all fully inclusive so no extra charges will be incurred and the price paid on Jules B website is final.

REST OF THE WORLD

It is important to note that you may have to pay customs duties and taxes on the items you purchase and that these local fees are not included in your Jules B invoice. Jules B is unable to predict these charges and we recommend contacting your local importing office.

Security & Liability

For international orders we use a combination of couriers including Royal Mail and DHL.

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons, customers may also be subjected to standard fraud prevention checks which could delay your order.

If you have any additional questions regarding delivery please contact us on +44 (0)191 211 2331.

Distance Selling Regulations

Distance Selling Regulations give you the right to cancel your order and receive a full refund. For orders that are awaiting dispatch it may be possible to cancel your order before it is dispatched.

Please contact us via telephone as soon as possible after placing the order. If your order has already been shipped please follow the instructions for a refund here.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return shipping charges.

• We do not deliver to PO Box and MPS addresses
• Please note that in some cases to clear parcels through customs we may require an EIN number
• No orders can be marked as gift

Please contact us at customercare@julesb.co.uk if you have any worries regarding duties, taxes and fees after speaking to your local tax office.

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