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UAE DELIVERY

Royal Mail Economy - AED 55.99 - FREE over AED 1500
DHL Priority - AED 96.99 

We ship with DHL offering a service which ensures your goods arrive promptly. However, your order may come in separate packages. When your order is dispatched you will receive an email enabling you to track the status of your consignment online.

First Time Orders

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary. For security, customers may also be subjected to standard fraud prevention checks.

International Delivery

Royal Mail Economy

CountryDelivery Cost (AED)Estimated Delivery Time
Europe46.99Up to 5 days
Rest of the world55.99Up to 7 days

DHL Priority

CountryDelivery Cost (AED)Estimated Delivery Time
Albania81.992 days
Australia96.992 days
Austria66.992 days
Bahrain108.992 days
Belgium53.992 days
Brazil121.994 days
Bulgaria67.992 days
Canada82.993 days
China96.992 days
Croatia62.992 days
Cyprus69.993 days
Czech Republic67.992 days
Denmark66.992 days
Egypt121.993 days
Estonia67.992 days
Finland66.992 days
France56.992 days
Germany56.992 days
Gibraltar81.992 days
Greece69.992 days
Guernsey53.992 days
Hong Kong96.992 days
Hungary69.992 days
Iceland81.992 days
India96.992 days
Israel121.992 days
Italy66.992 days
Japan96.992 days
Jersey53.992 days
Kuwait108.992 days
Latvia67.992 days
Lithuania69.992 days
Luxembourg53.992 days
Malta67.992 days
Mexico82.993 days
Monaco56.992 days
Netherlands53.992 days
New Zealand108.993 days
Norway81.992 days
Poland67.992 days
Portugal66.992 days
Qatar108.993 days
Republic of Ireland53.992 days
Romania67.992 days
Saudi Arabia108.992 days
Slovakia67.992 days
Slovenia67.992 days
South Korea96.993 days
Spain66.992 days
Sweden66.992 days
Switzerland81.992 days
United States62.993 days

Distance Selling Regulations

Distance Selling Regulations give you the right to cancel your order and receive a full refund. For orders that are awaiting dispatch, however it may be possible and cancel your order before it is dispatched.

Please contact us via telephone as soon as possible after placing the order. If your order has already been shipped please follow the instructions for a refund here.

If you have any queries or wish to discuss the returns procedure in further detail, please do not hesitate to contact us on the details below.

Jules B Limited
Returns Department
Yellow Brick House
Back New Bridge Street
Newcastle-upon-Tyne
England
United Kingdom
NE1 2TY

If you have any problems with your order please contact our customer services team on +44 (0)191 211 2331 or by email at customercare@julesb.co.uk.

Security & Liability

For international orders we use a combination of couriers including Royal Mail and DHL.

Our couriers ensure that your goods are correctly signed for thus ensuring that your parcel is in safe hands. Jules B does not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a location (eg shed, garage, neighbour etc) we cannot accept responsibility if you fail to receive your parcel.

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return delivery charges.

Your purchase is insured if your parcel is lost/damaged/stolen whilst in transit and under the care of the couriers. Once the parcel is signed for then it is no longer covered under this agreement and the responsibility of the parcel and its contents falls to the recipient that signed.

To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the card holder's name is written as it appears on the card. Please ensure that your contact details are filled in accurately so that we can contact you if necessary.

For security reasons, customers may also be subjected to standard fraud prevention checks which could delay your order.

If you have any additional questions surrounding delivery please contact us on +44 (0)191 211 2331.

Restrictions & Taxes

All products are shipped from the United Kingdom and it is important to note that you may have to pay customs duties and taxes on the items you purchase outside of the EU and that these local fees are not included in your Jules B invoice.

Jules B is unable to predict these charges and we recommend contacting your local importing office. 

If your order is returned to sender due to multiple unsuccessful delivery attempts, you will be liable to pay the return shipping charges.

• Some products getting imported into the USA and Canada may always be charged. eg. eyewear
• We do not deliver to PO Box and MPS addresses
• Please note that in some cases to clear parcels through customs we may require an EIN number
• No orders can be marked as gift

Please contact us at customercare@julesb.co.uk if you have any worries regarding duties, taxes and fees after speaking to your local tax office.

CAN’T FIND WHAT YOU’RE LOOKING FOR?

EMAIL US

Alternatively, you can call us during the hours (Monday - Friday 10:00-16:00 BST) on:

 T: +44 (0)191 2112331

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